Privacy Policy
Last updated: 20 December 2025
Heart for Padel operates this website and online store, including all related information, content, features, products, and services (the “Services”). This store is hosted on Shopify, which allows us to provide our Services to you.
This Privacy Policy explains how we collect, use, and share personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy will apply regarding personal data.
By using our Services, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described below.
Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following:
- Contact details (name, billing and shipping address, email address, phone number)
- Payment information (processed securely via third-party payment providers)
- Account information (if you create an account)
- Order and transaction details
- Customer support communications
- Device and usage information (IP address, browser type, interactions with our website)
Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you place an order, contact us, or create an account
- Automatically through your use of our website (cookies and similar technologies)
- From service providers such as Shopify, payment processors, and shipping partners
How We Use Your Personal Information
We use your personal information to:
- Process orders and payments
- Deliver products and manage returns
- Provide customer support
- Improve and personalize our Services
- Communicate with you about orders or updates
- Send marketing communications (you can unsubscribe at any time)
- Prevent fraud and ensure platform security
- Comply with legal obligations
Sharing of Personal Information
We may share personal information with trusted third parties, including:
- Shopify and other service providers that support our website, payments, analytics, and shipping
- Marketing and advertising partners, where permitted by law
- Authorities or parties when required by law or to protect our rights
These third parties process your information in accordance with their own privacy policies.
Relationship with Shopify
Our store is hosted on Shopify. Shopify processes personal information to operate and improve its services. More information about how Shopify uses personal data can be found in Shopify’s Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.
Data Security & Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion of your data
- Request a copy of your data (data portability)
- Object to or restrict certain processing
- Withdraw consent for marketing communications
You can exercise these rights by contacting us using the details below.
International Data Transfers
Your personal information may be transferred and processed outside your country of residence. Where required, we use appropriate legal safeguards for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: mpthelabel2025@gmail.com